Terms of service

These Terms of Service apply to your use of luwave.com, including all products, services, content, and website features made available through the online store.

By visiting or using this website, you agree to the terms outlined below. If you do not accept these terms, you should discontinue use of the website and related services.

Luwave is operated by a business registered in Germany and supported through the Shopify ecommerce platform.

Who These Terms Apply To

These terms apply to all website visitors, customers, and other users accessing or interacting with luwave.com.

Any future features, services, or tools added to the website will also be governed by these terms unless stated otherwise.

We may revise or update these terms periodically. Continued use of the website following changes constitutes acceptance of the revised terms.

Website Access & Acceptable Use

By accessing this website, you confirm that you are of legal age within your country or region of residence.

You agree not to use the website or its services for unlawful, fraudulent, or unauthorised activities.

You must not upload, distribute, or transmit malicious software, viruses, or harmful code through the website.

Availability of Services

Luwave reserves the right to restrict access to certain services, suspend website functionality, or refuse service where necessary for operational, security, or legal reasons.

Payment transactions are processed through secure and encrypted systems.

Website Content & Accuracy

Information published on this website is provided for general informational purposes only.

Although reasonable efforts are made to keep website information current and accurate, we do not guarantee that all content will always remain complete, accurate, or up to date.

Website content may be updated, revised, or removed without prior notice.

Accuracy of Website Information

We aim to ensure that pricing, product details, availability, and website content are presented as accurately as possible.

However, occasional inaccuracies, delays, or omissions may occur. Luwave reserves the right to correct or update information at any time without prior notice.

Product Availability & Display

Products displayed on luwave.com may occasionally be available in limited quantities and remain subject to availability.

We aim to present product descriptions, colours, and imagery as accurately as possible. However, actual appearance may vary depending on device settings and display characteristics.

We reserve the right to decline or limit orders where reasonably necessary.

Pricing & Website Changes

Prices, product availability, and website services may change without notice.

We may modify, suspend, or discontinue products or services at any time without liability where permitted by law.

Orders & Customer Information

Orders may be cancelled or refused in certain circumstances, including suspected fraudulent activity, inaccurate information, or operational issues.

You are responsible for ensuring that billing details, shipping information, and account information provided during checkout are accurate and complete.

Account Responsibility

If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and login credentials.

You are also responsible for activities conducted through your account.

External Services & Third-Party Links

This website may include links, integrations, or access to third-party services and tools.

Luwave is not responsible for the operation, availability, or content of third-party websites or external providers.

Feedback & Submitted Content

Unless otherwise required by law, comments, suggestions, feedback, or other submissions provided to us may be used without restriction.

Intellectual Property

All website content including branding, graphics, layouts, text, product imagery, and design elements remains the property of Luwave unless otherwise stated.

Content may not be copied, reproduced, distributed, or commercially used without prior written permission.

Personal Information

The handling of personal information is governed by our Privacy Policy.

Corrections & Errors

We reserve the right to correct pricing inaccuracies, typographical mistakes, product information errors, or omissions at any time, including after an order has been submitted.

Restricted Behaviour

Users must not misuse the website, interfere with website functionality, attempt unauthorised access, or engage in unlawful behaviour through the platform.

Limitation of Liability

To the maximum extent permitted under applicable law, Luwave is not liable for losses or damages arising from the use of the website, products, or related services.

Indemnity

You agree to indemnify and hold Luwave harmless from claims, liabilities, or expenses resulting from your breach of these terms or misuse of the website.