Payment Policy

Payment Information

Payments placed through luwave.com are processed using secure and structured payment systems designed to provide a reliable checkout experience for customers within Australia.

Available Payment Methods

Customers may choose from a range of commonly used payment methods during checkout, including major credit and debit cards such as Visa, Mastercard, and American Express.

Where supported by the customer’s device and browser, Apple Pay and Google Pay may also be available for faster payment authorisation.

Accelerated Checkout Services

Returning customers may have the option to use Shop Pay, which enables a more efficient checkout process using securely stored checkout information.

PayPal Payments

PayPal is offered as an additional payment option at checkout.

When PayPal is selected, payment processing takes place directly within the PayPal environment before the customer is returned to luwave.com for order confirmation.

This means sensitive financial information is handled externally through PayPal’s systems rather than being shared directly with our website.

Order Confirmation Process

After a successful payment has been completed, customers will receive an order confirmation email containing the relevant purchase details.

A confirmation page will also appear directly after checkout.

Transaction Currency

All payments are processed in Australian Dollars (AUD).

Prices displayed on luwave.com are shown in AUD and include applicable Goods and Services Tax (GST) where required under Australian regulations.

Secure Payment Handling

Payment data is transmitted using encrypted connections aligned with current industry security standards.

Sensitive financial information is processed exclusively through authorised and certified payment providers.

Luwave does not store or access complete payment card information at any stage of the transaction process.

Additional Checkout Information

Depending on browser compatibility, device settings, and customer location, additional payment methods may occasionally appear during checkout.

For questions regarding refunds, payment confirmations, or billing-related matters, please refer to our Return & Refund Policy or contact our support team directly.